With SMBs struggling due the Covid-19 crisis, Verizon Business is offering SMBs a way to stay connected to their customers through its Contact Center Hub.
Verizon’s cloud-based Contact Center Hub was designed for SMBs that have three to 1,000 employees. It enables small businesses to deliver customer services 24/7 while quickly addressing customers’ needs. It also includes a mobile app in order to help customers reach out to the contact center anytime.