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Telephony Costs Decline: Video Takes Center Stage

November 5, 2020

Via: No Jitter

The potential for cloud communications providers to impact the telephony cost structure has been a point of discussion for the last five years, further illustrated by the $10 Zoom Phone offer shown at Zoomtopia. As the cloud deployment model emerged, I predicted a 50%-75% decline in the cost of business telephony, and now it appears that we are reaching a $5/month subscription for individual phone licenses that bundles video meeting and telephony. But how soon will telephony costs be a sub-segment of overall communications costs?

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