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Talkdesk Hits 10 Year Mark

April 27, 2021

Via: No Jitter

The tale of Talkdesk’s founding is an engineer’s Cinderella story. Ten years ago, CEO Tiago Paiva saw that Twilio was giving a MacBook Air as a prize in an upcoming hackathon. In a 2017 interview Paiva said, “I was 24-years-old and I had an old PC and no money to spare – I wanted that MacBook.” Paiva’s idea was to create cloud-based software that would allow companies to provide better customer service to their callers, and he built the hackathon entry in 10 days.

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