Unified communication (UC) offerings are rapidly changing with older systems reaching end of life (EoL) — and vendors introducing several new offerings — not to mention all the buyouts and acquisitions that can confuse consumers in the marketplace. As an example, let’s take a walk down memory lane with Avaya, whose CS1000 “Red” system is moving toward end of life.
During the 1990s, Avaya operated as the phone system division of a larger company called Lucent. In 2000, Avaya and Lucent parted ways to improve shareholder value in the redevelopment of the two companies. Everything under the former Western Electric (now AT&T) became Avaya Red, paying homage to Avaya’s original branding.
