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North American Hosted IP Telephony and UCaaS Industry Report 2019: Fragmented Market with 120 Brands Vying for Customer Attention and Investment –

October 2, 2019

The “North American Hosted IP Telephony and UCaaS Industry Radar, 2019” report has been added to’s offering.

The North American hosted Internet Protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing steady growth as the small-business customer segment gradually matures and penetration in the mid-market and enterprise segments accelerates. Evolving technologies and business models, along with increasing customer awareness of cloud communications benefits, are driving adoption across different business sizes and industries and creating growth opportunities for service providers.

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