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No Jitter Roll: Zoom Phone expands into India, and Reinvent Telecom targets SMBs with a private label CCaaS solution

May 5, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This edition of NJR covers Zoom Phone’s expansion into India, contact center enhancements to the 8×8 XCaaS platform and the launch of an SMB-targeted private-label CCaaS from Reinvent Telecom.

Government of India Grants Pan India Unified Licenses to Zoom Phone

Zoom has received the Unified License with Access – All/PAN India, National Long Distance (NLD) and International Long Distance (ILD) – from the Indian government’s department of telecommunications. With these licenses, Zoom will be able to offer Zoom Phone, a cloud PBX service, to multinational corporations (MNCs) and businesses operating in India. Zoom has partnered with international telecommunication providers and offers phone numbers and calling plans in 47 countries and territories.

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