Top
image credit: Adobe Stock

No Jitter Roll: Verizon Adds AI-Powered Tools to Its Virtual Contact Center

January 12, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. In our second edition of 2023, Verizon expands customer options with new tools for its virtual contact center, and Windstream bolsters its video capabilities on its meeting platform with cloud-based architecture.

Verizon adds new AI-driven tools to its virtual contact center

The carrier announced a new suite of digital engagement capabilities for its Verizon Virtual Contact Center. The four new solutions, all of which depend on the contextual deployment of customer data, are:

Read More on No Jitter