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No Jitter Roll: Cross-Platform Direct Messaging, UCaaS Analytics

March 26, 2021

Via: No Jitter

This week we share announcements around a direct messaging feature, a security acquisition, UCaaS insights, intelligent room audio, conversational AI, and a customer experience acquisition.

Mio Bridges Messaging Gap Between Slack and Microsoft Teams

In a blog post this week, chat interoperability provider Mio announced that Slack and Microsoft Teams users participating in a universal channel via the company’s cross-platform messaging solution can now send direct messages to each other. Within the universal channel, employee A using Teams can simply invite employee B using Slack to chat via direct message. The direct message would appear natively to each user. Mio also supports direct messaging between Slack and Cisco Webex.

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