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Moving to UCaaS? Here’s How Your Dial Plan Will Be Affected

February 23, 2023

Via: No Jitter

Enterprises replacing their on-premise telephone system(s) with cloud solutions are faced with some fundamental differences in the two platforms and how they operate. These differences often require rethinking how certain services, delivered today on the on-premise system, will need to be delivered (or supported) tomorrow on the cloud solution. Early on in the planning/migration process, we have discussions with our clients to address some of the key areas of differences in order to raise awareness and reach consensus on how best to accommodate the changes that will come with a migration to Unified Communications as a Service ( UCaaS). In this article we are going to look at the subject of direct inward dialing (DID) numbers and dial plans.

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