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It’s 2020 and phone calls still matter

January 3, 2020

Every year, Global Wireless Solutions (GWS) conducts consumer experience tests on the major mobile networks in over 500 markets, representing 94% of the U.S. population. In addition, GWS annually surveys a representative sample of U.S. consumers to understand how consumers use their cell phones. The results of network testing and consumer research enable GWS to generate key findings that not only determine the best wireless carrier but also highlight consumer behavior and expectations.

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