Sitting here today — in the same spare bedroom where I’ve been sitting every workday for the past five and a half months — it sure looks like video is taking over. This week’s Exhibit A was the crushing growth that Zoom reported, but that news just put the latest (amazing) numbers to the trend that we’ve already been experiencing: Video, whether via Zoom, Microsoft, Cisco, or another platform, is how knowledge work gets done in the pandemic era.
