Welcome to the Friday, April 22, 2022, edition of the No Jitter Roll. In this edition, we share news on a contact center FedRAMP designation, three new handset phone devices, an update to a speech recognition service, and a portal for managing USB cameras.
Genesys Achieves FedRAMP In Process Designation
This week, cloud contact center provider Genesys announced that it received U.S. FedRAMP In Process designation for its Cloud CX platform. FedRAMP is a program that assesses, authorizes, and monitors cloud products and services for government agencies, which can now use the Genesys Cloud CX for their customer service needs.
