When temporary jobs need doing in the logistics, manufacturing, and light industry, staffing organization EmployBridge often carries the onus of finding the best candidates for the open positions. These days, it does so across its eight staffing brands with the help of a conversational AI platform from Observe.ai.
Bringing AI into its 300-person call center has been transformational for EmployBridge — so much so that the company has been able to increase the number of candidates it places weekly by 1,800, shared Dale Sturgill, VP of call center operations at EmployBridge, in a recent conversation with No Jitter.
