While some enterprises have back-burned voice for video communications, others continue to see it as an invaluable service for their organizations and are always on the lookout for enhancements, as Lorrissa Horton, VP and GM of Cisco’s Webex Calling and Online business, shared during a briefing on today’s Webex Calling announcement.
“We still don’t have anything that has both the urgency and the knowledge of being able to route to the right people” as the phone call, Horton said.
