The migration of voice and collaboration services to the cloud is a matter of when—not if. For many that haven’t made this transition already, the pace of moving to the cloud has been greatly accelerated with the WFH requirements thrust upon businesses by COVID-19.
Companies that didn’t have a cloud voice plan on their roadmap have found that the decision was recently made for them, and the experience was not as fraught with danger as they may have originally feared. As a result, companies are now making the cloud pivot and or looking to make a temporary, promotion aided cloud solution more permanent.
