As I noted in my recent No Jitter article, “Putting Microsoft, Cisco, Zoom Under UCaaS Lens,” these providers didn’t meet the minimum seat requirement for inclusion in the annual UCaaS scorecard published a few months ago by IT research firm Omdia. But these three do offer an array of capabilities that set their communications/collaboration solutions apart from the rest when looked at from a platform perspective.
In “Cisco vs. Microsoft vs. Zoom: Clearing the WFH Fog,” a premium seminar that took place earlier this month as part of the Enterprise Digital Conference & Expo, Brent Kelly, principal analyst/consultant of Kelcor, and Phil Edholm, president PKE Consulting, took a deep dive on the communication and collaboration capabilities these vendors offer. Here are some top takeaways.
