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Building a Telephony Strategy Around Microsoft Teams

April 9, 2021

Via: No Jitter

If Microsoft Teams has become a cornerstone of your enterprise’s collaboration strategy for the future, the recent Ignite event offered plenty of big news and big visions around Teams. Our resident expert on all things Microsoft and Teams, Kevin Kieller of enableUC, recently summed up these announcements on No Jitter, but concluded his piece by pointing out a dilemma that some enterprise IT decision-makers find themselves facing:

“In the short term, new features announced at Microsoft Ignite 2021 are exciting. In the longer term, the potential for Teams to play a central role as the hub for mixed reality [i.e., VR and AR] is incredibly exciting,” Kevin wrote. “However, many IT professionals today struggle in helping users discover and best utilize the existing capabilities of Teams.”

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