Belgian international telco services company BICS has announced the launch of its Communications Platform as a Service (CPaaS) platform. The new solution is aimed at enterprises looking for an easy way to integrate communication services including voice, text, and WhatsApp messaging into their existing services and workflows using Application Programming Interfaces (APIs).
BICS is calling the new CPaaS platform ”your customer engagement toolbox,” with multichannel communications handled code-free, and managed using a single panel dashboard. The service is completely white-label, so enterprises can rebrand it according to their needs. System integration is handled using plug-ins and APIs; BICS CPaaS customers can assign numbers and have complete service permission control as well.
