Global Wireless Solutions has crowned AT&T the “best network” in its third annual national testing, but all of the three national operators can find good news in GWS’ latest network scoring, which couples nationwide drive-testing with a consumer survey about wireless use and perceptions of mobile service.
“Network infrastructure and technology investments across all carriers appear to be paying off,” the benchmarking company concluded, noting that in the consumer survey, 84% of participants reported that their wireless carrier was meeting their communications needs “always” or “most of the time,” even as the global pandemic intensifies consumers’ need for telecommunications services.
