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83% of Consumers Are Not Using Telehealth – but Most Wish They Were

May 22, 2019

Healthcare consumers may love the idea of virtual care, but so far few are actually taking advantage of it. That’s the core message coming out of a recent Vivify Health survey, which showed 83% of consumers are interested in receiving virtual care, but only 17% have access to it.

While clinicians broadly share their patients’ enthusiasm for greater utilization of virtual care programs, regulatory and industry barriers have impeded broader access and as a result, adoption has been slow.

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