Three years in, it’s hard to recall the early days of the pandemic, when the sudden need to support remote work on a mass scale resulted in the proliferation of collaboration, mobile deployments, expanded VPNs and expansion of wide area network connectivity. Organizations rapidly deployed solutions to support remote workers, and unless they already had a remote work initiative underway, deployed those solutions in an ad-hoc fashion with whatever tools were available. At the same time, workers often found tools to solve their immediate needs, causing shadow IT to spread like wildfire in ways not previously imagined. As a result, the tech environment is full of disparate tools, some unsupported by the organization.
