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Tag: business processes


Modern Media, Unified communications

Now Is the Time for CPaaS to Shine

September 28, 2023

Via: No Jitter

The year was 2005. I was much younger, with two young kids and no gray hair. The iPhone didn’t exist yet. Cloud communications as we know it was still in its infancy. I was knee-deep in a consulting project that […]


Networks & Systems

Think Outside the AI Box

April 19, 2023

Via: No Jitter

If you were anywhere near Enterprise Connect 2023 this year either virtually or in person, the words “artificial intelligence” are probably still echoing in your head. What does artificial intelligence (AI) have to do with vision, and what is required […]


Networks & Systems

UCaaS Design: 8 Tips to Make Yours Successful

April 27, 2021

Via: No Jitter

My No Jitter articles this year will consider some of the key aspects of a successful UCaaS project. These are the things that a salesperson assures you that you don’t need to worry about during a project, but mid-way through, […]


Internet, Modern Media

Surfing the Wave of Communications-Enabled Applications

June 5, 2018

Via: No Jitter

A new wave is building momentum in enterprise communications, just as it’s doing in consumer communications. Communications technologies are becoming just a part of the software apps that we use on the devices we own. This wave is moving less […]