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Uniphore Unifies AI and RPA to Address Contact Center Inflection Point

January 10, 2022

Via: No Jitter

Conversational AI provider Uniphore had an eventful 2021. It acquired Jacada, a contact center automation provider, updated its product portfolio to address customer and agent experience with U-Assist Assurance, and joined Cisco’s partner program. No Jitter recently spoke with CEO […]

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Uniphore Unifies AI and RPA to Address Contact Center Inflection Point

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Uniphore Unifies AI and RPA to Address Contact Center Inflection Point

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Latest Publications

No Jitter Roll: Zoom Enhances Contact Center Suite, Microsoft Copilot Goes 4 Turbo, CommBox Launches new Era AI

What’s Your Strategy for AI in the Contact Center?

German telco 1&1 says its O-RAN network is fully functional