Tag: Blackchair Clarity

Modern Media, Unified communications

Moving to CCaaS? Take a Clarity Bath First

August 18, 2022

Via: No Jitter

An often-heard insight from industry analysts (like me) is as an enterprise moves its contact center from on-premises systems to the cloud, don’t re-create the current operation like-for-like. Instead, companies should think of migration to the cloud as a moment […]