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Visual Engagement: The Missed Opportunity of Digital Customer Service

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Tag: Avaya Aura

Networks & Systems

eONE IVR RATED COMPLIANT FOR AVAYA’S CM/SM Platforms

May 22, 2018

Via: Telecom Reseller

CI (Computer Instruments), the leading provider of 3rd party IVR applications for Avaya’s IP Office worldwide, is pleased to announce eONE’S IVR Release 6.1 latest successful completion of Avaya DevConnect Compliance Testing with Avaya Inc.’s Avaya Aura® Communication Manager r7.1 […]

Tag: Avaya Aura

eONE IVR RATED COMPLIANT FOR AVAYA’S CM/SM Platforms

Latest Publications

No Jitter Roll: Zoom Enhances Contact Center Suite, Microsoft Copilot Goes 4 Turbo, CommBox Launches new Era AI

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Tag: Avaya Aura

eONE IVR RATED COMPLIANT FOR AVAYA’S CM/SM Platforms

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Latest Publications

No Jitter Roll: Zoom Enhances Contact Center Suite, Microsoft Copilot Goes 4 Turbo, CommBox Launches new Era AI

What’s Your Strategy for AI in the Contact Center?

German telco 1&1 says its O-RAN network is fully functional