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Visual Engagement: The Missed Opportunity of Digital Customer Service

Vizrt celebrates 10 years of Viz University with mission to upskill the next generation of content creators...

Zoom Delivered What Copilot Inspired

EditShare implements cloud remote working for AMP Creative

Ericsson launches 6G initiative in India

Tag: automation tools

Internet, Modern Media

The Operations Triad: Why It’s Critical

March 15, 2021

Via: No Jitter

In my previous No Jitter article, “How ChatOps Can Improve IT Operations,” I described the integration of chat applications like Slack or Microsoft Teams with automation tools. This combination enables IT operations teams to quickly answer common questions, and perform […]

Tag: automation tools

The Operations Triad: Why It’s Critical

Latest Publications

No Jitter Roll: Zoom Enhances Contact Center Suite, Microsoft Copilot Goes 4 Turbo, CommBox Launches new Era AI

What’s Your Strategy for AI in the Contact Center?

German telco 1&1 says its O-RAN network is fully functional

Tag: automation tools

The Operations Triad: Why It’s Critical

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Latest Publications

No Jitter Roll: Zoom Enhances Contact Center Suite, Microsoft Copilot Goes 4 Turbo, CommBox Launches new Era AI

What’s Your Strategy for AI in the Contact Center?

German telco 1&1 says its O-RAN network is fully functional