Verizon is making changes to help partners who sell its products and services to enterprise customers. The company said it will implement a master agent model in the U.S. to better support the many sub-agents who sell Verizon’s services to small and medium businesses. Master agents coordinate the efforts of sub-agents, and may represent multiple service providers.
Global expansion is a key driver of the change, Verizon said. Although the company does not hold wireless spectrum outside the U.S., it can and does offer wireline and internet of things services in other countries. Worldwide, Verizon manages more than 4,000 customer networks, and now the company is expanding its partner program into Latin America and the Asia Pacific region.
