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CenturyLink challenges cable with small business-focused call center in Louisiana

February 5, 2018

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CenturyLink is opening a new outbound sales center in Monroe, Louisiana, where 150 employees will focus on selling services and supporting small business customers to more effectively battle cable’s encroachment into the business sector.

CenturyLink said the new center, located on Forsythe Avenue, illustrates its continued investment in the northeastern Louisiana economy and supports its objective of bringing new jobs to the area.

The new center will focus on expanding CenturyLink’s small business customer base as well as offering enhanced products and services to existing small business customers.

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