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Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Integrates with SAML 2.0

June 26, 2018

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Bright Pattern today announced its integration with Security Assertion Markup Language (SAML) 2.0 to help contact centers manage passwords and enable all users to log into multiple systems in a single step.

Bright Pattern works with SAML 2.0 identity providers such as Okta, ForgeRock, and Microsoft’s Active Directory Federation Services to provide single sign-on (SSO) functionality for agents, system administrators, and all other users in an organization.

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