Foundational UC services exist in almost every industry. Often referenced as “cross-industry,” these are communications functions either shared by most employees or specific to non-employee communications capabilities such as those associated with facilities, devices, alarms, and so on.
The major categories are:
- Technologies shared by all or most employee-based Usage Profiles, such as:
– Online meeting software for voice, video, and document/application sharing
– Meeting room audio, video, and sharing devices, usually connecting to online meetings
