Every big network seems to have an impossible problem. It’s something that defies all the normal failure modes and baffles everyone who examines it. The combination of networks, IT systems, applications, and UC systems that keep businesses running today create a very complex puzzle, with many interacting components. We are ultimately left with fragile systems in which small changes create unexpected problems.
Fortunately, there are often reasonable explanations for the behaviors exhibited by networks and the systems they support. At NetCraftsmen, we are frequently posed a problem that the customer has been enduring for a long time, only to have one of our consultants solve it in a few hours or days. The depth and breadth of experience means that we’ve frequently seen the problem before or have a good enough understanding of the fundamental technology to find a good explanation for it.