Over the last several years we have seen the communications industry go through an enormous and rapid transformation in area after area. Small- and mid-size business customers see unified communications as one of these sweeping trends. Eventually, as UC continues to grow, every company will jump in or they will lose market share. However, early adopters of this technology can gain a competitive advantage.
Unified communications is the term that encompasses a world where business customers don’t have to buy expensive computers and switching stations.
